After Sales

After Sales

Very often finding the ideal holiday home or property investment is the easy part, but for many people buying property abroad the big question is, what happens next?  Unfortunately most estate agents consider you to be 'old news' once they have their commission.  At Duchy Estates however, we see this as just the beginning of an ongoing relationship. 

Our Aftersales service starts by providing you with photographic and written updates about your property.  This is especially useful if you have purchased a unit off-plan that won't be ready for a year or so, thus saving you the time and cost of flying back and forth.  Then, ideally about three months before the expected completion dates you should come over for a 'pre-completion' visit to check that everything is in place for that all important signing.  Duchy Estates will help arrange transfers, hotel accommodation and send you in advance an itinerary of meetings organised on your behalf.  Whilst all clients' needs are different, generally the 'pre-completion' visit will include appointments with your chosen lawyers, mortgage brokers, a trip to the notary to sign over power of attorney, a site visit to the development / property and maybe a discussion on rental and furnishing options.

Once the title deeds bear your name the real work starts.  Without an understanding of the language or systems here in Spain, seemingly simple tasks such as connecting to utilities, reporting 'snags' to the developer and finding competitive quotes for any additional work, can become troublesome.  Duchy Estates is all too aware of this, all of us have been through it ourselves, and this is where our experience and support will be invaluable.

Duchy Estates can overcome language barriers using our bilingual staff to convey concerns or queries to the developer and negotiate favourable pricing for furniture packs, satellite television connection, contents insurance and so on.  For those that wish to make a permanent move, Duchy Estates can take things a step further and assist in finding schooling for the children, guide you through the bureaucracy of applying for residence and recommend private healthcare schemes.  From the simplest translation of a letter to the most complicated home cinema installation, our Aftersales team is at your service.